Covid Shipping Updates

Delivery updates

Update 15/05

Although we are seeing some of our back logged orders being delivered, Courier Post is still having delivery delays.

The expected delivery within Auckland is an extra 10 days, and rest of New Zealand is an extra 5 days

Courier post have asked to only contact them if your order has exceeded these times.

Update 14/05

Courier Post have been working hard and we see some of our back logged orders are being delivered.

Update 08/05

New Zealand is still experiencing a large increase in courier delivery requests across all delivery services.

Animal Kingdoms is continuing to dispatch all orders the same or next working day and our couriers are working hard to get these to everyone.

We are still seeing most of our orders arrive within 2-3 working days, we are aware of a small number that are making very slow progress and are working with Courier Post to get those stuck in the back log moving.

Courier Post have provided some updates about the current volume of deliveries and what they are doing to help all customers receive their orders

https://www.nzpost.co.nz/COVID-19

We have also shared an update from Courier Post on our Facebook page

Animal Kingdoms Facebook

 

Update 28/04

We are now back up and running with daily courier pickups.

Our courier partner NZ Post is still experiencing some delays due to the high volume of parcels being sent nationwide.

Animal Kingdoms will have your order packed and ready for the courier on the same or next business day.

If you have any questions you can still contact us on sales@animalkingdoms.co.nz

 

 

General Shipping Information

 

Auckland - $3.90
Rural Auckland - $6.90

 

Rest of North Island - $4.90
Rest of Rural North Island - $6.90

 

South Island - $5.50
Rural South Island - $7.90

 

Animal kingdoms uses as much recycled and recyclable material as possible while also making sure packages are strong and secure to make it safely to you.

We use a combination of cardboard wrap, boxes and LDPE courier bags with paper wrapping and filler.

To find your nearest recycle drop off point for our courier bags visit https://www.recycling.kiwi.nz

While we keep prices competitive against the larger chain stores, we also subsidise shipping for the majority 

 

Shipping times:

CourierPost has an overnight delivery target across town and between major towns and cities. For rural and South Island deliveries please allow two to three working days.

CourierPost Delivery targets are guidelines only and we do not guarantee that your item will reach its destination within the delivery target.

Public Holidays

While Animal Kingdoms remains open during public holidays, and will be preparing orders during this time, our courier NZPost Courierpost will not be picking up parcels or delivering orders on the below days.

Good Friday 19th April

Saturday 20th April

Easter Sunday 21st April

Easter Monday 22nd April

ANZAC Day 25th April

Due to couriers nationwide being closed on the above dates, please expect delays over the Easter break. We will send out our orders at every available opportunity.

Christmas Shipping:

Still have some Christmas shopping to do? We have you covered!

Our cut off date for Christmas 2020 orders is yet to be confirmed.

Due to the busy time of  year, we recommend getting your orders in as soon as possible to ensure adequate delivery time for Christmas. 

 Animal Kingdoms Christmas Shipping Schleich 2018 CollectA 2018 Papo 2018 Christmas hours