Pre Sale Information
Understanding Our Pre-Sales::
What is a Pre-Sale? When you purchase a Pre Sale item, you're purchasing it in advance for delivery when the item arrives in stock.
Stock Assurance: We only list items for Pre-Sale which we have ordered in advance and have expected arrival dates from our distributors.
In Stock and Pre Sale If you order a pre-sale item along with an in-stock items, you can choose at checkout to either:
- Ship in-stock items immediately / Pre-order items will ship separately.
- Hold entire order until pre-order items become available.
Please note: Opting for separate shipments will result in additional postage fees for the two deliveries.
Combining Orders: If you'd like to add items to an existing pre-sale order, just apply the discount code COMBINE at checkout, and we’ll package everything together with your original order.
Stay Updated: We'll email you updates about your Pre-Staus status, including a heads-up when it's about to be shipped and a tracking number once it's on its way. Make sure your email address is accurate when ordering to receive these notifications.
Arival Dates are Estimates: The anticipated arival date for our Pre-Sale items is our best estimate based on information from our suppliers and the shipping agents. Occasionally, these dates might change, but we always prioritize getting your Pre-Sale to you as soon as possible.
Our Commitment: If, for some very unexpected reason, we can't send your Pre-Sale items, we'll promptly inform you and offer a full refund.